Friday, March 13, 2020
Updated Monday, July 28, 2020
We want to give you an update on our preparedness surrounding the Coronavirus (COVID-19) outbreak. The Orlando Philharmonic Orchestra is working alongside our venue operators to closely monitor developments. First and foremost is the health and safety of our patrons, staff, and performers.
Based on guidance from the Center for Disease Control (CDC), Orange County, and the City of Orlando urging against gatherings of 10 people or more, we have decided to postpone all Orlando Philharmonic Orchestra events currently scheduled through Saturday, May 9, 2020.
Postponed events include:
- March 14 Distant Worlds: music from FINAL FANTASY at the Dr. Phillips Center for the Performing Arts
Canceled events include:
- March 27-29, 31 Opera Orlando production of The Daughter of the Regiment
- March 21 American Rhapsody (FAIRWINDS Classics Series)
- April 4 Cirque de la Symphonie: Cirque Goes Broadway (Pops Series)
- April 5 Winter Park Spring Pops
- April 19 UCF Young Composers Challenge
- April 20 Duke Ellington, American Icon (Focus Series)
- April 25 Tchaikovsky’s 5th (FAIRWINDS Classics Series)
- May 9 Little Red Riding Hood (Symphony Storytime Series)
- June 27 Liberty Weekend at Orlando International Airport
Rescheduled events include:
Current ticket holders to The Springs event will be issued a new ticket for the rescheduled event. Due to increased volume in the Box Office, it will take longer than usual for tickets to be issued and mailed.
The Orlando Philharmonic Orchestra will continue to monitor the situation through updates from local, state, and national authorities. Events will be monitored on an event-by-event basis, and patrons will be notified in a timely manner with any information which may change our future programming. For the latest updates, please visit our website and concert pages.
What you can do with your tickets:
For canceled events:
We encourage you to donate the value of your tickets to the Orlando Philharmonic Orchestra as a tax-deductible donation. Your purchase will automatically become a donation if we do not hear from you by August 14, 2020.
Another option is to place the ticket value on account for future purchases or use the ticket value towards subscription purchases for the 2020-2021 Season. You must let us know by August 14, 2020 if you wish to exercise this option.
Receive a refund for the value of the tickets. You must contact the Box Office for a refund by August 14, 2020.
If you purchased your tickets directly from the Dr. Phillips Center for the Performing Arts, you will automatically be refunded within 30 days.
Orlando Philharmonic Orchestra Administrative Office & Box Office
In the interest of the health and safety of our staff members, our office is currently closed to the public at this time.
- For general information or questions, please email email@example.com or call 407.896.6700.
- For all questions regarding ticketing or subscriptions, please email firstname.lastname@example.org or call 407.770.0071.
Please know that our Box Office line is forwarded offsite during this time and if you call this number, it will take a few moments for the call forwarding to occur. You will hear what sounds like a dial tone or silence, please do not hang up, this is the call forwarding taking place where someone will be able to answer your call and assist you. If you do leave a voicemail, please know that someone will return your call to assist you.
We appreciate your patience and understanding as we are working to serve all of our patrons. Our team is here to assist you with any questions you have and we look forward to seeing you at the concert hall as soon as possible!
We remind you all to follow the Center for Disease Control (CDC) hygiene practices at all times to reduce exposure:
- Washing your hands often with soap and warm water for at least 20 seconds
- Avoid touching your face with unwashed hands
- Avoid close contact with people who are sick and/or experiencing flu-like symptoms
- Clean and disinfect surfaces that are in high-traffic, high-touch areas
In the event that you feel sick or unwell, it is best to stay home.
We recognize that this is a very difficult time for the whole community and in particular our arts partners. The financial impact for our musicians will be wide-spread and your support to keep the music playing is now more important than ever! Please consider a tax-deductible donation to the Orlando Philharmonic Orchestra.
The Philharmonic will be back on stage, the music will play on, and we look forward to seeing you in the audience!
Paul A. Helfrich
Orlando Philharmonic Orchestra