Frequently Asked Questions
What is Symphony Storytime?
Symphony Storytime is a first introduction to the instrument families of the Orlando Philharmonic Orchestra, with each instrument family presenting classic, well-known stories. Musicians provide high quality, kid-friendly musical works, while the stories are told by actor-narrators with hand-drawn pictures making the story come alive. In addition to the concert experience, families have the opportunity to arrive 30 minutes early to participate in fun activities meant to prepare children for the story. These activities vary from concert to concert, but include instrument try-outs, coloring stations, sound matching, and activities just for toddlers.
When do I receive my ticket?
The education department does not provide physical tickets for its events. This allows us to keep the cost low for attendees and eliminates the risk of ticket loss. Please note: our ticketing system does not allow us to make this distinction, so your email confirmation will tell you a ticket will be waiting. This is not the case for any education event.
How do you know I have a ticket?
We prepare a check-in list for each concert from our ticketing database. If you have received an email confirmation, we have you on our list. If you believe you may not be registered, contact us at (407) 896.6700, ext. 240 or firstname.lastname@example.org.
What is the schedule for the program?
The website posts the beginning time for the pre-concert activities because we feel they are an important part of the concert-going experience. Approximately 25 minutes after pre-concert activities begin, the main hall doors open, allowing you to pick your favorite seat. The concert is 30 minutes long, so the schedule looks like this if you were attending a 10:30 am concert:
Doors open: 10:00 am
Pre-concert activities: 10:00-10:30 am
Doors open: 10:25 am
Concert: 10:30-11:00 am
Does my young child need a ticket for the show?
Children under the age of five are not admitted to our Signature Series performances. For our Children’s Series performances, children two years of age and younger are welcome to sit on laps for the entirety of the performance. Children three and older must have a ticket.
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