The Frank Santos/Dan Dantin Box Office

Box Office

The Frank Santos/Dan Dantin Box Office has returned to The Plaza Live! We are no longer at the Atrium Offices.

Hours of operation, contact information, and directions:

Box Office Hours: Tuesday through Friday 10 a.m. – 6 p.m.
Location: 425 N. Bumby Avenue, Orlando, FL 32803
Phone: 407.770.0071

Request A Call From Patron Services

Re-Print Tickets or Resend Print-At-Home Tickets

Exchange a Ticket or Get Account Credit

Donate Your Ticket(s)

Single Tickets

Note: the Dr. Phillips Center for the Performing Arts is now selling single tickets to Orlando Philharmonic Orchestra concerts. If you have purchased your tickets directly from them and have questions regarding your tickets, please contact them directly.

For more information on ticketing and the Dr. Phillips Center’s Bill & Mary Darden Box Office, please visit the Dr. Phillips Center for the Performing Arts website. The Bill & Mary Darden Box Office opens 2 hours before shows for anyone who needs help or wants to buy tickets. For information to contact the Dr. Phillips Center, click here.

For single ticket purchases: there are multiple options for obtaining your single ticket purchases for performances in Steinmetz Hall:

  • Digital/True Tickets: Log into your Dr. Phillips Center account on our website, or True Tickets ( using your Dr. Phillips Center account details.
    • Your True Tickets QR code will activate 1–3 hours before showtime, based on when doors open. Do not screenshot the QR code—it refreshes about every 30 seconds.
  • Print-at-home: After you get your email confirmation, you’ll get a second email with your tickets as an attachment. You’ll need to print them yourself before arriving.
  • If you didn’t receive the tickets you ordered online: Log into your account to email them to yourself. Or, you can visit Will Call before your show to have your tickets printed. The ticket account’s owner must show a photo ID and the credit card originally used to buy the tickets.