Become an Orlando Philharmonic subscriber to start enjoying exclusive subscriber-only benefits. Save up to 30% on Season tickets, exchange your tickets hassle-free if you are ever unable to attend a concert, purchase additional tickets for family and friends at a 10% discount, keep your seat from Season to Season or have the chance to make change requests, and much more.
The Orlando Philharmonic Orchestra proudly partners with SMART Marketing, a telemarketing agency, to assist us in our Season subscription process. You may receive a call from one of their representatives throughout the summer.
If you have any questions about this – feel free to give us a call at 407.770.0071, or send us an email at email@example.com.
Have questions about being or becoming a subscriber? Please reference the below frequently asked questions list for guidance.
Becoming a Subscriber
Your benefits include the following:
- Up to a 30% savings compared to regular-season single ticket prices
- Free ticket exchanges from one concert to another
- 30% savings on additional tickets to bring family and friends
- First choice on best available seats for the season
- Exclusive pre-sale access
- On account credit for concerts you can’t attend
Please go ahead and give us a call at 407.770.0071 for assistance.
We are offering a Choose Your Own Subscription as an alternative to a full series subscription. You are able to choose your favorite Classics and Pops performances to attend at a discounted package price. With the ability to choose from multiple different performance times and price levels, this is our most flexible package for those wishing to attend both Pops and Classics performances in the 2023-2024 Season. To qualify for this Subscription, you must purchase a minimum of three shows.
All Sales Are Final – No Refunds. Every guest entering the theater requires a ticket. Please check the date and curtain time. Children under the age of two are not permitted in the theaters unless otherwise noted as a child-friendly show. Latecomers and those who exit during a performance will not be admitted until an appropriate interval. This ticket is a revocable license, subject to all terms, conditions, and policies established by the Orlando Philharmonic Orchestra. Such licenses may be revoked without refund for noncompliance with terms. Any conduct deemed by Orlando Philharmonic in its sole and absolute discretion to be disorderly or disruptive shall automatically terminate Holder’s licenses hereunder. Pursuant to s.87.36, Florida Statutes, this ticket may not be offered or resold for more than $1.00 over the original admission price of the ticket and does not authorize any individual or entity to sell or purchase tickets at a price on property where an event is being held without Orlando philharmonic’s prior express written consent. Tickets obtained from unauthorized sources may be lost, stolen, or counterfeit, and if so, are void. Holders are not permitted to take photographs or use recording devices, cell phones, iPads or other electronic equipment (each a “Device”) during the event or performance. Holder grants permission to the Orlando Philharmonic to use the Holder’s image or likeness in connection with any recording via a Device or other transmission or reproduction of the event for which this ticket relates. Holder assumes any and all risks occurring before, during or after the event, including but not limited to injury by any cause and releases management, facility, participants, artists, and their respective affiliates and representatives from any related claims. Holder consents to a reasonable search at the discretion of the Orlando Philharmonic. All taxes included if applicable. Service charges are not refundable. Prices, Shows, artists, dates, and times are subject to change at any time without notice.
Inside of this packet you will find your printed tickets for the upcoming 2023-2024 Season. Please do not lose or throw these away. If you do happen to lose them, please contact the Box Office directly: https://orlandophil.org/box-office/
Our Symphony Storytime Series and Resonate Festival are non-ticketed events, and you will be checked in by our Box Office team at the front door on the days of the performances. Resonate Festival All Access Passes may be picked up during the first concert of the festival.
Patrons who have subscribed to our Resonate Festival will receive an exclusive lanyard closer to February when the festival takes place. This will be your ALL ACCESS pass into the venue for all seven performances!
You may exchange your season tickets at any time or request an account credit for any concert you are unable to attend. You also receive the first choice of best available seating for the season. You may request an exchange or account credit online at: https://orlandophil.org/box-office/#ticket-exchange
To request a ticket reprint please visit: https://orlandophil.org/box-office/#ticket-reprint and someone will assist you with your ticket reprint. Please note, that if a ticket is reprinted the first ticket barcode becomes invalid. Please dispose of the old ticket and only use the reprinted ticket.
Discard any old physical tickets/printed if you’ve received new tickets. When tickets are regenerated, any old tickets will become invalid and will not scan at the Dr. Phillips Center.
On each of your concert tickets be sure to look for the date, the time and the venue that is printed. This information supersedes any guest artist or performance name that may be listed. Please look at your brochure to ensure you have all the correct tickets for the correct dates and times.
Making changes to your subscription
A benefit you receive as a subscriber is that you may exchange your Season tickets at any time or request an account credit for any concert you are unable to attend. You also receive the first choice of best available seating for the Season as a subscriber. You may request an exchange or account credit online at: https://orlandophil.org/box-office/#ticket-exchange
You also have the option to donate the ticket, give to a friend or return PRIOR to the performance for a refund.
Please feel free to reach out to the Orlando Philharmonic Orchestra Box Office via email at firstname.lastname@example.org or via phone at 407.770.0071 and they will work to assist with changing your seats.
Any funds you may have on your account prior to the 21-22 Season are no longer available for use. If you placed funds on your account for the 21-22 season (by refunding a show, exchanges, etc.) and wish to use them towards additional ticket purchases in the 22-23 season, or to make a donation of the funds to the OPO, please feel free to reach out to the Orlando Philharmonic Orchestra Box Office via email at email@example.com or via phone at 407.770.0071 for assistance.
Subscription add-ons and extras
One of the benefits of being a subscriber is that any additional tickets purchased outside of your subscription are discounted. However, you will need to contact the Box Office directly in order to have those processed, either in person or over the phone.
For parking options at Steinmetz Hall including parking packages and the shuttle service, please visit: https://orlandophil.org/steinmetz/#parking
For more information on parking at The Plaza Live, please visit: https://orlandophil.org/know-before-you-go/#plaza-live
We are so happy to announce that we will have these pre-concert conversations this season! Pre-Concert Conversations are presented before Classics Series performances. These informative and entertaining 30-minute talks are complimentary for ticket holders, and begin one hour prior to each performance. You are welcome to sit wherever you would like for the Pre-Concert Conversations – front and center, even! You will need to return to your ticketed seat prior to the actual performance.
Thank you so much for your generosity! With your support, the Orlando Philharmonic Orchestra succeeds more and more each year. The easiest way to donate is through our website: https://my.orlandophil.org/donate/contribute1
However, there are multiple avenues of support you can provide to us. To look at these, please visit: https://orlandophil.org/ways-you-can-give/.
A seat map is provided for you in your brochure. However, it is not detailed down to each and every seat. You can find a full detailed seat map on our website at: https://orlandophil.org/seating-maps/ Seating is different in each venue.
For Steinmetz Hall, there are 4 tiers: the Orchestra, the Grand Tier, the Center Tier and the Upper Tier. There are 5 price levels.
For The Plaza Live, there is a main floor and balcony in the Main Hall, with 4 price levels. There is a main floor in the Palmer Room.
Please note that all events will be ticketed and seated, except for our Symphony Storytime Series and Resonate Festival. Patrons attending those performances will be checked in by members of the Box Office at the front door. Seating for Resonate and Symphony Storytime is first-come first-serve.
Bob Carr Theater remains permanently closed at this time. We do not expect that the Orlando Philharmonic Orchestra will return to the Bob Carr Theater at any point in the future.
Don’t fret! If your ticket does not scan at the Dr. Phillips Center, you will be sent over to Will-Call to have your tickets reprinted for your use for that performance. There could be a variety of reasons why your ticket doesn’t scan correctly, but we always appreciate your patience as our Box Office Team assists in helping you.
The following bag sizes will be the ONLY sizes allowed inside the venue:
CLEAR BAGS – 12″ X 6″ X 12″ or smaller
SMALL CLUTCHES – 4.5″ X 6.5″ or smaller (do not have to be clear)
Bags entering the venue are subject to search by security before entry. If a bag is larger than the required bag size, you will be asked to return your bag to your vehicle before being permitted entry into the venue.
Please Note: Medical and Parent bags are exceptions and will be subject to a thorough search at designated security stations before entering the venue (maximum size 14″x14″x6″).
For information about prohibited items and safety and security, please visit their webpage here: https://www.plazaliveorlando.org/venue-info/prohibited-items-and-entry-procedures.
Bags and backpacks larger than 12” x 12” x 12” are prohibited. For information about prohibited items, safety and security, please visit their webpage here: https://www.drphillipscenter.org/explore/visit/safety-and-security-2/.
Health & Safety
The 2022-2023 Season has been seated at 100% capacity, in keeping with the current policies of our primary venues, the Dr. Phillips Center and The Plaza Live. We will continue to coordinate with these venues and our Orange County public officials to assure safe operations in keeping with generally accepted practices and standards in our community.
We successfully performed our entire last Season safely in all venues. Based on our successful experience in the last two years, we are confident we will play our 2022-2023 Season as planned. As of the date of this writing, none of our venues require COVID testing, proof of vaccination, or the wearing of masks, however, patrons are encouraged to wear masks if they feel more comfortable doing so. If there are future COVID developments we will conform to the policies of our primary venues, the Dr. Phillips Center and The Plaza Live.
Contacting the Box Office
You can reach the Orlando Philharmonic Orchestra Box Office Tuesday through Friday, 10:00 a.m. to 6:00 p.m., via phone at 407.770.0071 or via email at firstname.lastname@example.org. If you call and no one answers, leave one voicemail and they will return your call as soon as possible. You can also request a call back on the Orlando Philharmonic website, https://orlandophil.org/request-a-call/.
The offices are located at The Plaza Live at 425 N. Bumby Ave., Orlando, FL 32803.
The 2023-2024 Season will be an incredible year of music that you do not want to miss. All of us at the Orlando Philharmonic Orchestra thank you for your support of live music and the musicians who perform it. No concert would be complete without you in the audience, so renew your subscription today!
-Paul Helfrich, Executive Director