Groups

Considering attending one of our performances with friends? Part of a school or church group and want to schedule a special outing? The Orlando Philharmonic offers special rates for all of our performances when you attend with a group of ten or more. Here are some of the advantages to booking your group for an Orlando Philharmonic concert:

  • Special rates for groups of 10 or more and even bigger discounts for student groups.
  • Group rates available in multiple price levels.
  • Educational opportunities available for student groups.
  • Great for employee recognition, family reunions, or just a night out with friends.
  • Convenient 50/50 payment plan available.
  • Our Group Sales Manager will work with your budget to get you the best available seats.

Group Sales Request

Fill out this form with your preferences, and our Group Sales Manager will contact you!

Group Sales FAQs

What constitutes a Group?

We have three group designations:

  1. Groups of 10-19 people attending the same performance.
  2. Groups of 20-49 people attending the same performance.
  3. Groups of 50 or more people attending the same performance.

What are the benefits of booking a Group?

Our Group discount is 10-20% off of our regular Adult price, depending on the size of your group. Attending as a group is a great way to celebrate a special occasion, family reunions, employee recognition gifts or just a night out with friends.

What are the benefits of booking a Student Group?

We are happy to offer a 50% discount to student groups in select price levels. In addition, educational opportunities for your student group (such as meeting the conductor and/or guest artists) may be arranged through our Director of Education. Ask our Group Sales Manager for details.

How do I book a group?

Simply submit a Group Sales Request Form. After your form is submitted, our Group Sales Manager will contact you. Of course, you may also book over the phone with our Group Sales Manager at 407.770.0071, Monday-Friday, 10 am – 4 pm.

Will I get good seats?

Your seats are reserved as far forward and as close to the center as possible in your chosen price level. Any special requests, such as accessible seating, should be mentioned on the Reservation form or when you speak with the Group Sales Manager.

What fees do you charge?

All associated fees are included in your ticket price. There are no additional fees.

What are the methods of delivery for tickets?

We have three options for delivery:

  1. USPS standard mail (+$2.50 mail fee)
  2. Pick up at our offices (no fee)
  3. Will Call (no fee)
  4. Print At Home* (no fee)

*Print At Home may not be available for all groups. Please discuss this option with the Group Sales Manager when purchasing your tickets.

When will our Group receive the tickets?

Tickets are printed only after the final payment is made and the order is complete. Our Group Sales Manager will be responsible for mailing the tickets to your group leader (if Option 1 is selected above), who is responsible for distributing tickets to individuals.

What methods of payment do you accept?

We accept: Visa, MasterCard, Discover, American Express, and Checks made payable to the “Orlando Philharmonic Orchestra.” When mailing checks please send to: The Orlando Philharmonic Orchestra Box Office, 425 N. Bumby Avenue, Orlando, FL 32803. You may also make payments in person at this address.

Can a Group make individual payments?

Your group leader is responsible for collecting all payments for the order. We require a 50% deposit at the time the reservation is made with final payment due at least 2 weeks before the concert. Both the deposit and final payments should be made with one check or one credit card.

Additionally, with a deposit, we can arrange an online reservation for your group in which group members can make reservations at their leisure.

Can a group add/subtract tickets after the reservation is made?

You may purchase additional tickets up to the day of the concert, subject to availability. Seats added after the initial order may not be with the group. Once the final payment is made, you may not subtract seats from your order.

What terms and conditions must be agreed to in order to make a group reservation?

A 50% deposit must be received at the time your reservation is made. No seats will be reserved without this deposit. Ticket prices are quoted based on the availability at the time your reservation is made. Final payment is due at least two weeks prior to the performance. No refunds for full or partial payments except in the event that we must cancel a performance. If we have not received your final payment prior to the two week deadline, we will attempt to contact you by phone and/or email at the information provided at the time your reservation was made. If we are not able to contact you within 2 business days after your deadline, we will cancel your reservation and you will forfeit your deposit.

What if a performance is cancelled?

In the rare occurrence that we must cancel a performance, you will be given the option of switching to another performance (subject to availability) or being issued a refund.

What if a member of my Group loses their ticket?

We strongly recommend that your group leader keep a detailed list of seating assignments within your group. In the case of a lost or stolen ticket, knowing the seat assignment is the only way we are able to replace the missing ticket(s). Replacement tickets will be held at Will Call for pick up at the performance.

Where do we park?

Parking information will be sent with your tickets, or via email if your tickets are being held at Will Call. It is up to your group leader to make sure everyone receives parking information. If your group is coming by bus, please let our Group Sales Manager know in advance so that we may coordinate with the parking attendants.

Who do we contact to book our Group?

You can reach the Orlando Philharmonic Group Sales Manager by phone (407.770.0071) or by email groups@orlandophil.org, 10 am to 4 pm Monday through Friday. Our Group Sales Manager will be happy to assist you to arrange a memorable experience at the Philharmonic with your group.

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